Refund and Return Policy – Uployment.in

Effective Date: 01-03-2025

Last Updated: 01-03-2025

At Uployment.in, we are committed to providing a seamless experience for our users. This Refund and Return Policy outlines the conditions under which users may be eligible for a refund or service adjustment in compliance with international and regional laws, including:

1. General Policy

• No Physical Product Returns: Since Uployment.in provides digital consultancy (job listings, training programs, employer subscriptions), traditional return policies do not apply.
• Refunds are subject to eligibility criteria based on the type of service purchased.
• Time-bound refund requests must be submitted within the specified period for different consultancy.
• No refunds for non-usage of consultancy after the purchase.
• Legal rights under consumer laws remain unaffected.

2. Refund Eligibility Criteria

2.1 Job Seeker Subscriptions & Paid Consultancy

✅ Eligible for Refund:

• If a user purchases a premium job-seeking service and does not receive access within 48 hours.
• If the service is not as described and a complaint is raised within 7 days.
• If technical issues prevent access to paid consultancy and remain unresolved for more than 10 days.

🚫 Not Eligible for Refund:

• Change of mind after purchasing a service.
• Inactivity or failure to use purchased consultancy.
• If the job seeker finds employment through other means.

2.2 Employer Job Posting & Subscription Plans

✅ Eligible for Refund:

• If the job posting is not published within the agreed timeframe.
• If the employer cancels a subscription within 24 hours of purchase and has not used any benefits.
• If an employer paid for a featured job listing but did not receive premium visibility as advertised.

🚫 Not Eligible for Refund:

• If the employer receives applicants but is unsatisfied with the candidates.
• If the subscription period has already been used in part or full.

2.3 Training Programs & Online Courses

✅ Eligible for Refund:

• If a course is not accessible within 48 hours of purchase.
• If the content significantly deviates from the advertised description.
• If the trainer cancels the course before its start date.

🚫 Not Eligible for Refund:

• If the user has already accessed 25% or more of the course content.
• If the user fails to attend scheduled training sessions.
• If the user completes the course and later demands a refund.

3. Refund Process

3.1 Request Submission

• Refund requests must be made via info@uployment.net with proof of payment and reason for the refund.
• A response will be provided within 5 business days of submission.

3.2 Processing Time

• Approved refunds will be credited within 7-14 business days in your registered bank account.
• Refunds will be credited to the original mode of payment.

3.3 Partial Refunds

• If a service is partially used, only a prorated refund will be issued, if applicable.

4. Chargebacks & Disputes

• Fraudulent chargebacks or unauthorized disputes may result in account suspension or legal action.
• Users are encouraged to contact support before initiating a chargeback.
  
  
  Contact Information

For refund-related queries, reach us at:

📧 Email: info@uployment.net

📍 Address: 301, DREAMPOINT, PN 1156, Khandela House, Nirwan Marg, Jaipur – 302016

By using Uployment.in, you agree to this Refund and Return Policy and acknowledge that refunds are subject to applicable laws and regulations.